The Federal Trade Commission reports that identity theft is the number one consumer complaint they receive every year. This theft can occur through fraudulent emails, spyware, mobile devices or looking for documents in the trash. It is vital that businesses ensure their employee data is secure at all times.
Phishing
Fraudulent emails that attempt to get personal information are nothing new. It is important to ensure that screening software is installed to review email before it arrives in the employee’s inbox. This will not only reduce phishing but the number of spam emails employees must waste their time deleting.
Employees should also be trained on how to spot fraudulent emails. Identity thieves are learning and changing tactics all the time, and software is not going to catch everything. Employees who understand what to look for will be able to report any phishing emails they receive and prevent others from sharing personal information.
Spyware
Fraudulent emails are also one way for identity thieves to get spyware into the computer systems of a business. These programs may run in the background and gather personal information without anyone knowing until it is too late. Having anti-spyware programs installed can often prevent this type of invasion. But again, programmers are always learning and trying new things. Training employees on how to properly use the internet is essential in preventing spyware attacks.
Mobile Devices
Smartphones and tablets exploded into the business world in 2012 and will continue to grow in use throughout 2013. While these devices are small, easy to use and portable, they are also a security risk. Employees who have mobile devices may:
- Transmit data over unsecured networks
- Not secure the device with password protection
- Lose the device
- Download apps that have spyware
Many users don’t think about a smartphone or tablet as a security risk because it isn’t a computer. However these devices do connect to the internet and this opens them up to the same security risks as a desktop or laptop.
Users don’t think about data security the same way when they use a smartphone or a tablet, but they can learn. A few simple precautions can ensure data on these portable devices is secure.
- Enable password protections.
- Verify all networks are secure before sending any information.
- Install the same spyware/malware/virus protections on company laptops onto all mobile devices.
- Maintain physical contact to avoid theft.
- Don’t save passwords, PIN’s or account information in email contacts or notebook. Use a password protected word document instead.
Educating users to be mindful of any internet-connected device as a potential data breach risk will help maintain data security.
Dumpster Diving
Some identity thieves still go through the trash looking for information. Many companies already shred documents that have business data, but don’t remind employees to shred documents that have personal data as well. Documents that contain birthdays, family names, addresses, old passwords, credit card numbers or bank names can all be used by identity thieves. They can find several documents with different pieces of information and put it all together to recreate an identity. Encourage employees to shred all documents, no matter how harmless they may seem.
And don’t forget computer hard drives and other media. “Digital Dumpster Diving” is done at computer shows, auctions, purchasing from eBay, or buying equipment from government sales. Make sure that all data is properly destroyed before getting rid of old computers.
Email, spyware, mobile devices and dumpster diving are just some of the ways identity thieves can get information. To learn more about improving data security to prevent identity theft, contact us.